A few useful details before the day gets away.
Australian delivery
We currently deliver within Australia. Standard shipping is A$9.95 per order, with free standard shipping on orders of A$150 or more after discounts. Your final delivery charge is shown at checkout.
Production and delivery times
Each tee is printed to order through The Print Bar in Australia. Production currently averages around 3 days. Standard delivery is estimated at 3–6 business days after dispatch. Order processing takes place before production.
These are estimates, not guaranteed arrival dates. Busy periods, public holidays, remote destinations and carrier delays can extend the timeframe. We will email tracking details when your order is dispatched.
Address changes and delivery problems
Please check your address carefully before ordering. If you notice an error or your parcel is delayed, missing or damaged, contact Sorevante with your order number. We will investigate and help resolve the issue. Address changes may not be possible once production or dispatch has begun.
International delivery
International shipping is not currently available. We will update this policy when additional destinations open.
Nothing in this policy limits your rights under the Australian Consumer Law.
Returns and exchanges
Printed for your order
Every Sorevante tee is printed to order. We do not offer returns or exchanges solely for a change of mind, a different preferred colour, or a size selected incorrectly where the item matches its description. Please compare the garment measurements before ordering. This does not affect your rights if an item is faulty, incorrectly supplied or not as described.
Faulty, damaged or incorrect items
Contact Sorevante with your order number, a description of the issue and, where possible, clear photos. Please let us know promptly so we can help. We will assess the issue and arrange the remedy required under Australian Consumer Law.
For a major failure, you can choose a replacement or refund. For other failures, we will provide an appropriate remedy within a reasonable time. Nothing in this policy excludes your consumer guarantees or any entitlement to compensation.
Returning an item
Contact us before posting an item so we can provide the correct return instructions. Please do not send it directly to the printer or the address on the parcel without checking with us. If a fault is confirmed and a return is required, we will cover reasonable return postage. Keep your postage receipt. Original packaging is not required to exercise your consumer rights.
Refunds and order changes
Approved refunds are returned to the original payment method unless otherwise agreed. Your bank may take additional time to show the refund. If you need to change or cancel an order, contact us as soon as possible; we can check whether production has started, but cannot guarantee a change-of-mind cancellation once it has. Your statutory rights still apply.